We have received a lot of positive feedback recently about the high standard of our service and the quality of our shoes, which is always great to see. As a company, we do our best to respond to the comments we get from our customers (good and bad), and even with an ever increasing number of orders, we plan to continue correspondence with customers, in the hope that we can continue to improve the service and products that we offer.
We thought it would be nice to share some of the feedback that we have received of late, mainly because we are very proud of the standard of service and the quality of shoes we provide… it’s also nice to have a little boast now and again 🙂
“Fabulous quality and beautiful. Just perfect”
“Beautifully made soft shoes with hard soles great for toddling about, also no rubbing on the ankles like so many other brands”
“Gorgeous shoes that last ages”
“Fab company, second pair of shoes I’ve had now, love them”
We really do appreciate the time taken by our customers to provide their feedback via Feefo (our independent feedback provider), and we hope that the feedback continues to flood in.
If you are a fan of our Facebook page, then you may have seen our recent post about achieving ‘Gold Trusted Merchant Accreditation’ from Feefo. This accolade is awarded to businesses that receive 100 replies or more, with an average service rating of between 95% and 100%. We’re not sure if there’s a Platinum Accreditation but we are definitely aiming for it!
Thanks again for all the feedback and keep them coming!